FAQ
Have Questions?
1. Do you only work in Johannesburg or across South Africa?
While B&B Electrical is based in Johannesburg, we proudly serve clients across all provinces in South Africa. Whether you’re in Cape Town, Durban, Polokwane or Bloemfontein — we’ll come to you.
2. Are your electricians licensed and insured?
Yes, all our electricians are fully qualified, licensed, and insured. We follow South African National Standards (SANS) and industry best practices to ensure safety and compliance on every job.
3. Can you issue a Certificate of Compliance (CoC)?
Absolutely. We are authorised to inspect and issue Electrical Certificates of Compliance (CoCs) for residential, commercial, and industrial properties — a legal requirement when selling or renting property.
4. Do you offer 24/7 emergency services?
Yes. We understand that electrical faults don’t always happen during office hours. That’s why B&B Electrical offers 24/7 emergency callouts for urgent electrical issues.
5. How do I know if I need a wiring upgrade?
Signs you may need a wiring upgrade include flickering lights, tripping breakers, burning smells, or outdated fuse boards. We offer professional inspections to assess your system and recommend upgrades if necessary.
6. What size backup generator do I need for my home or business?
The right size depends on your power needs. We assess your appliances, lighting, and equipment usage to recommend and install the most suitable generator — from small residential units to large commercial systems.
7. Can I convert my home to solar power?
Yes. We offer custom solar solutions for homes, including on-grid, off-grid, and hybrid systems with backup batteries. We’ll conduct an energy audit and design a system to match your needs and budget.
8. Do you install intercoms and gate motors together?
Yes, we can integrate your intercom system with automated gate motors, electric fencing, and alarm systems for a full security setup — all installed by one team.
9. How long does it take to get a quote?
In most cases, we provide a free, no-obligation quote within 24 to 48 hours after your site visit or consultation. For urgent jobs, we can fast-track this process.
10. Do you work on industrial equipment and factories?
Yes. We specialise in industrial fault-finding, repairs, control panels, and electrical maintenance for machinery and production systems. We also offer preventative maintenance and safety inspections.
